Job Information
Seneca Niagara Resort & Casino The Creek, Restaurant Shift Manager in Niagara Falls, New York
The Restaurant Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.Qualifications/Requirements:1. Must demonstrate leadership, fairness, and sensibility to the customers and employees.2. Must possess ability to instill a sense of pride and personal responsibility in subordinates.Education/Experience: 1. Must be 18 years of age or older upon employment.2. High school Diploma or its equivalent required.3. Two-year Associate’s degree or Bachelor’s degree from a four-year college preferred.4. Minimum two (2) years food and beverage supervisory experience.5. Must have general knowledge of all phases of full service dining.6. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.7. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems.Language Skills and Reasoning Ability:1. Must possess excellent communication skills.2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.3. Must have the ability to deal effectively and interact well with the customers and employees.4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Minimum Salary: 35568.00 Maximum Salary: 41745.99 Salary Unit: Yearly