Job Information
Randstad US practice assistant in boston, Massachusetts
practice assistant.
boston , massachusetts
posted may 18, 2024
job details
summary
$23 - $24 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4537427
job details
Randstad in partnership with Mass General Brigham are hiring a practice assistant for the 221 Longwood location. The position is during normal business hours for the clinic. If you have prior practice assistant or administrative assistant experience within the healthcare system and are interested in a long term opportunity, please today! We would love to scheudle time to meet with you.
salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
The Practice Assistant II position is responsible for the day-to-day patient and customer interactions within
practices and/or locations of the Department of Psychiatry. Working under the direction of the Practice
Manager and/or Practice Coordinator, the Practice Assistant II is the main frontline contact and will interact with
customers in person, by telephone and/or electronically. Since the role has significant impact on patient care,
patient satisfaction, clinical operations and clinical revenue, the position requires outstanding customer service
skills, attention to detail and having the appropriate technical skills to meet the job requirements in a timely and
accurate manner. Directly reports to Practice Manager and indirectly reports to Practice Coordinator, Lead, and
other Practice Managers.
A few key responsibilities would be as follows:
Ensure customer satisfaction by appropriately managing the appointment schedule and access to clinical services.
Work closely with physicians to ensure scheduling of patient appointments is done in accordance with physician preferences and templates.
Verify patient's identity using 2+ identifiers when scheduling and during check-in process. Verify patient's appointment time and physician.
Maximize EPIC application features by accessing all available scheduling data and resources. Use in a manner that supports optimal access, appropriate appointment arrangements, and thorough documentation of relevant
Skills
Organizational Skills
Handling Confidential Information
Multi-tasking
Oral Communication
Scheduling Appointments
Written Communication
Systems Support
Scheduling
Maintaining Calendars
Answering Phones
Microsoft Office
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
SA
stephanie alvey
+1 857 282 7510 (tel:+1 857 282 7510)
stephanie.alvey@randstadusa.com