Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,222,055)

Job Information

Hilton Assistant Guest Relations Manager in Pasay City, Philippines

An Assistant Guest Relations Manager supports the needs of VIP Guests and informs other Team Members of VIP needs in order to ensure an exceptional Guest experience.

What will I be doing?

As an Assistant Guest Relations Manager, you will support the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. An Assistant Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Assist Guest Relations Manager with the daily operations of the department
  • Check Guest arrival reports in advance and communicate daily with Housekeeping on room allocations for VIP Guests
  • Manage special room assignments and suite occupancies
  • Assist with welcoming VIP guests by escorting them to the Executive Lounge and to their rooms
  • Ensure all VIP room standards are met and amenities are in place before arrival
  • Manage the Guest Relations Desk in the hotel lobby
  • Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
  • Maintain inventory of Guest amenities
  • Demonstrate current knowledge of all hotel products and services
  • Offer a professional manner with an emphasis on hospitality and Guest service

What are we looking for?

Assistant Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • An ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Commitment to delivering a high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a variety of different work situations
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in a managerial role within a Guest Relations department
  • A passion for delivering an exceptional level of Guest service
  • A degree or diploma in Hotel Management or equivalent

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Guest Services, Operations, and Front Office

Title: Assistant Guest Relations Manager

Location: null

Requisition ID: HOT0AFF4

EOE/AA/Disabled/Veterans

DirectEmployers