Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Google Communications Manager, Customer Communications, Google Cloud in Mexico City, Mexico

Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Minimum qualifications:

  • Bachelor's degree in a technical or communications field, or equivalent practical experience.

  • 5 years of experience in program or project management.

  • 5 years of experience in technical writing or writing executive-level communications regarding technical processes/services and products.

  • Ability to communicate in English and fluently to support customer communications in this region.

Preferred qualifications:

  • Technical aptitude, writing skills, and the ability to deliver accurate and jargon-free documentation in time-sensitive situations.

  • Experience in an incident or crisis communications role and creating customer-facing communications.

  • Experience documenting cloud infrastructure, or enterprise-class client/service software.

  • Editorial, formatting, layout, and visual design skills.

  • Experience creating corporate slide decks and adhering to corporate brand guidelines.

  • Ability to work with CRM tools along with the ability to create and execute reports/dashboards.

The Communications Manager is a key driver in communicating customer impacting incidents and executive-level customer escalations. Responsibilities include collaborating and partnering with the entire Google Cloud organization to drive communications of critical customer situations. In this role you will work closely with Engineering, SRE, Technical Support, Product Owners, and PR to ensure delivery of a unified support experience for customers. As a Communications Manager, you’ll join a team of professional writers to draft clear, professional, and empathetic customer-facing communications. These communications are created for Google Cloud customers after customer-impacting events such as service disruptions or service outages.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

  • Create clear, concise, technically accurate communications in collaboration with stakeholders, coach and guide technical staff on writing best practices.

  • Address in-document collaboration through comments and suggestions. Organize a conversation among stakeholders to facilitate resolution.

  • Analyze feedback and incorporate it appropriately, exercise independent judgment and discretion. Seek guidance or escalate when facing ambiguous or relatively large roadblocks.

  • Communicate regular updates to the relevant stakeholders to keep leadership informed of ongoing progress without prompting. Manage expectations and maintain good relationships with stakeholders with minimal guidance.

  • Incorporate feedback from relevant stakeholders (e.g., engineers, product managers, etc.) to align content and create a clear, readable, and comprehensive narrative.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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