Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Copeland Customer Service Representative in Lebanon, Missouri

As a Customer Service Representative, you will:

  • Manage and resolve customer issues
  • Manage orders and shipping activities between manufacturing plants as well as from a manufacturing plant/distribution center to the customer
  • Manage demand management actions as needed to meet monthly plan including order activities between manufacturing plants, sales team, and external customers
  • Work with the materials group, other Copeland location customer service teams, warehouse personnel, trade compliance, and sales team to meet critical customer needs
  • Ensure accuracy of orders and shipment information in the Oracle systems
  • Monitor shipments to meet monthly demand targets and customer on-time delivery

WHO YOU ARE: You establish and maintain effective customer relationships. You provide timely and helpful information to individuals across the organization. You persist in accomplishing objectives despite obstacles and setbacks. You build strong formal and informal networks. You pick up on situational cues and adjust in the moment.

Schedule: We offer a work-life balance to our employees, general working hours for this position are: 8:00 am - 5:00 pm Monday through Friday. Overtime is paid for hours worked above the normal 40 per week.

REQUIRED EDUCATION, EXPERIENCE and SKILLS:

  • Associate's Degree or 60 hours college credit with 4+ years experience in relevant field, or an equivalent combination of education and experience will be considered
  • Strong communication skills
  • Strong computer skills - Microsoft Office including email, Excel and Word
  • Strong problem-solving and teamwork skills
  • Must be able to interface with all levels of management both internal and with external customers
  • Ability to travel up to 5% of the time
  • Legal Authorization to work in the United States - Sponsorship will not be provided for this role.

PREFERRED EDUCATION, EXPERIENCE and SKILLS:

  • Oracle Experience
  • Customer service experience in a manufacturing environment
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