Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,221,506)

Job Information

Safran Customer Support and Sales Manager F/H in Creteil, France

Customer Support and Sales Manager F/H

Company : Safran Electrical & Power

Job field : Customer services and support

Location : Creteil , Occitanie , France

Contract type : Permanent

Contract duration : Full-time

Required degree : Master Degree

Required experience : More than 3 years

Spoken language(s) :

English Fluent

# 2024-139798

Apply with one click Any questions ?

Job Description

In line with Safran Ventilation Systems vision, the Customer Support and Services department integrates Safran Ventilation and Power aftermarket directorates into one global team. Based on a common front office, this new organization is responsible of customer support and sales development aiming to increase our services/MRO sales and improve our service level and customer satisfaction.

Such new organization will rely on regional teams of Customer Support and Sales Managers that will be managed by the dedicated Customer Support Regional Lead.

This role is to be in Responsible of:

• Customer satisfaction, main point of contact to customers

• Sales budget achievement and forecast for Ventilation and Power divisions

• Contract and proposal negotiation

Essential Functions:

• Reporting to management to provide a full spectrum of customer support and sales activities (majority of sales in Maintenance Repairs Overall and Spares so developing maintenance contracts);

• Responsible for the customer base in the designated zone, with the aim of maximizing business opportunities to achieve sales and market share growth;

• Develop the relationships necessary to facilitate information/contact as required with all levels of the customer operation;

• Be the voice of the customer:

o responsible for customer satisfaction as the main point of contact between customers and Safran Ventilation Systems;

o propose dedicate recovery plan in the event of customer satisfaction below target;

o Establishing a complete comprehensive understanding of the customers, their organization and the key individuals within it;

o Liaising with internal departments with the objective of timely resolving customer issues and queries;

o Manage a structured, regular customer communication/visit schedule;

• Actively participate in and contribute to the annual Sales Forecast in its territory

• Effectively selling of all LPS's MRO capabilities (Ventilation, Power, Aerosource);

• Monitor fleet evolution into the designated area to identify any possible sales opportunity for upgrades, spares inventory and services;

• Prepare and negotiate with the customers ad-hoc offers and contracts with active follow-up up to deal closure. Full responsibility to negotiate with support from senior managers required ;

• Generate customer and market information and feedback to support future sales planning;

• Propose strategic development of products and/or services that should be launched to develop the sales in its territory;

• Prepare and provide customers with Initial Provisioning (IP) recommendation and secure related IP sales;

• To exhibit a certain degree of ability in holding technical discussion with the customers;

• Manage customer visits, customer satisfaction and sales reports.

• Follow-up customers overdue and manage specific actions to assist keeping

• Regular, predictable attendance is required.

Complementary Description

Position can be located in Blagnac, Creteil (France) or Pitstone (UK)

Job Requirements

• Bachelor's Degree in Relevant area (Business/Engineering/Sales & Marketing) from an accredited institution

• Aerospace and Airline industry experience

• Experience in MRO and aftermarket activities

• Ability to travel for domestic and overseas business (50%+)

• 5 years of related experience

Locate your future workplace

70/80 rue Auguste Perret94000

Creteil

Occitanie France

Copy Address

92,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

  • Maps are available under theOpen Database Licence (https://opendatacommons.org/licenses/odbl/) .

  • © OpenStreetMap (https://www.openstreetmap.org/copyright) contributors.

  • © Free-Lance's / Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

DirectEmployers